Terms of Service — ALIXIA PHARMA

Effective date: 13 October 2026

Welcome to ALIXIA PHARMA. These Terms of Service govern your access to and use of our website, business communication channels and related online services.

By accessing our website or interacting with us through our digital communication channels, you agree to these terms to the extent applicable to your use.

1. About Us

ALIXIA PHARMA is an India-focused dermatology and skincare pharmaceutical business providing product-related information and business communication to healthcare professionals, customers, distributors and other relevant parties.

2. Use of Our Website

You agree to use our website lawfully and responsibly. You must not:

Use our website for unlawful, fraudulent or misleading purposes.
Attempt to gain unauthorised access to our systems or information.
Introduce malicious software or interfere with website operations.
Submit information that you know to be false, misleading or unauthorised.
Infringe the rights of Alixia Pharma or any other person.

We may restrict access where reasonably necessary to protect our website, business or users.

3. Product Information

Product descriptions, catalogues, images and other materials published by Alixia Pharma are intended to provide general product or business information.

Product availability, formulations, packaging, indications, labelling and other details may change. Please refer to the applicable product packaging, approved product information and instructions from an appropriately qualified healthcare professional.

Nothing on our website or in our general business communications constitutes an individual medical diagnosis or a substitute for professional medical advice.

Medicines should be used only in accordance with applicable law and the advice of a qualified healthcare professional, where required.

4. WhatsApp and Electronic Communications

We may use WhatsApp Business, email, telephone and other communication channels to respond to enquiries and provide relevant business information.

By initiating a conversation with us, you agree to receive communications reasonably necessary to respond to your enquiry.

Promotional communications will be sent subject to applicable consent requirements, laws and platform policies. You may request that promotional messages stop by contacting us or using an available opt-out method.

We do not guarantee uninterrupted availability, delivery or immediate responses through third-party communication services.

5. Business Enquiries and Transactions

Submitting an enquiry, requesting a catalogue or communicating with us does not automatically create a commercial contract or guarantee product availability.

Any order, supply arrangement, distribution relationship, pricing commitment or other commercial transaction may be subject to separate written terms, applicable licences, regulatory requirements and confirmation by authorised representatives of Alixia Pharma.

6. Intellectual Property

Unless otherwise stated, the content on our website, including text, graphics, logos, product materials and branding, is owned by or used with permission by Alixia Pharma or the relevant rights holders.

You may not reproduce, distribute, modify or commercially exploit such content without prior permission, except where permitted by law.

7. Third-Party Services

Our website and communications may rely on third-party services, including Meta's WhatsApp Business Platform. Your use of those services may also be subject to the relevant third party's terms, policies and privacy practices.

Alixia Pharma does not control all aspects of third-party service availability or operation.

8. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and general online content are provided on an “as available” basis. We take reasonable steps to maintain accurate information but do not guarantee that all content will always be complete, current or error-free.

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited. Subject to applicable law, Alixia Pharma will not be responsible for losses arising solely from temporary service interruptions, third-party service failures or misuse of information outside our reasonable control.

9. Privacy

Our handling of personal information is explained in our Privacy Policy:

https://alixiapharma.com/privacy-policy

Please review that policy to understand our data practices.

10. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be published on our website with an updated effective date where appropriate.

11. Governing Law

These terms are governed by the laws of India, subject to applicable mandatory legal provisions. Any disputes will be handled by the courts having jurisdiction under applicable law.

12. Contact Us

For questions regarding these Terms of Service, contact:

ALIXIA PHARMA

Email: agarwalsaura@gmail.com

Phone: +91 87646 78212

Website: https://alixiapharma.com